shipping & returns
When will I receive my order?
Within Canada: you will receive your order within 3-7 business days with Expedited Tracked Shipping.
Within USA: you will receive your order within 1-2 weeks with Tracked Shipping.
Once we have packaged and sent out your package, you will receive a confirmation email.
How much is shipping?
Orders over $70 CAD before tax: FREE EXPEDITED TRACKED SHIPPING
Orders under $70 CAD before tax: Expedited Tracked Canada Shipping rates calculated at checkout
Orders over $55 USD before tax: FREE EXPEDITED TRACKED US SHIPPING
Orders under $55 USD: Expedited Tracked US Shipping rates calculated at checkout
Orders over £40 before tax: FREE EXPEDITED TRACKED UK SHIPPING
Orders under £40: Expedited Tracked UK Shipping rates calculated at checkout
For more details, view our shipping & returns policy
Do you ship to my country?
We ship across Canada, USA and the UK on our website without custom/duty charges. To ship your order outside of these countries, please email us at email@example.com
What's your return policy?
We accept free returns and exchanges for unused and unwashed items within 30 days of order delivery. We offer one free return or exchange per order.
If you return an item with a free gift but do not return the free gift included in your order, Apricotton will only refund the difference between the retail value of the free gift and the full price item.
Email us at firstname.lastname@example.org to start your return process.
For more information, read our full return policy.
How can I cancel my order?
To cancel or make changes to your order before your order is fulfilled, email us at email@example.com
If your order has already been fulfilled, you might not be able to cancel or make changes to your order.
What if I didn't receive a confirmation email?
We automatically send out confirmation emails when you have successfully checked out and when your order has shipped.
Please reach out to us if you have not received any of these emails at firstname.lastname@example.org
How do pre-orders work?
Currently, all bras are shipping ASAP after you order.
If you order multiple bras, where at least one bra is in pre-order, your entire order will ship together when the pre-order bra ships.
How do the bras "grow as you grow"?
All of our bras are made to last through multiple stages of puberty, meaning that you can wear the same Apricotton bra from when you develop from an AA to D cup.
How? They're made of super soft & stretchy fabric that forms to your natural body shape (vs. forcing your boobs to fit into a mold). As your chest develops, you can add removable padding to your bras for more coverage.
Are your bras only for tweens and teens?
Not at all! Each Apricotton bra fits a AA - D cup, continues to fit if you grow up to two band sizes, and have no gapping even on flatter chests, which is why they fit tweens and teens perfectly.
However, many women (including our twenty-something year old selves) find that our comfy bras perfectly shape their body, as they fit up to a 36D in standard bra sizing. You'll also find our adjustable bras awesome if your weight fluctuates, breasts change from being on your period or being pregnant, recently had a baby, or just love being able to customize your bra for different occasions!
Where are you located?
We (Jessica & Chloe) both grew up in Toronto, Ontario and personally hand wrap your order in Toronto ☺️
Our amazing team of volunteers are located across Canada
Where are your bras made?
Our bras are designed in Toronto by our founding team of 2!
Then, we work with our production manager in China, to bring them to life. Jessica (cofounder) speaks mandarin, so we formed a close relationship with our manufacturer that is leading in ethical practices and sources the highest quality fabrics to feel gentle against your skin.
Are your bras sustainable?
Apricotton, at its core, is sustainable - since our bras can be worn through multiple stages of puberty, you no longer have to throw out your bras every few months as you grow out of them, reducing the amount of fashion waste in our planet.
Is your website safe?
Yes. Our site is 256-bit SSL certified. All pages, content, credit card, and transaction information is protected by the same level of security used by banks.
We do not store your credit card information, even after you make a purchase.